Consumer Rights
Qualified representation for businesses and consumers in consumer rights matters, with a technical and solution-oriented approach.
Explore Our Legal Practices
We deliver guidance and legal strategies tailored to each client’s needs and long-term objectives.
For businesses
Legal representation in high-impact claims involving financial exposure or reputational risk.
Advocacy in administrative proceedings, including technical arguments and strategic resolution mechanisms before Procon and other regulatory agencies.
Preventive review of contracts, service policies, terms of use, and marketing materials to ensure compliance and mitigate legal risks.
Mediation of sensitive consumer disputes to prevent litigation and protect corporate reputation.
For consumers
Representation in cases involving undue charges on utility bills (water, electricity, phone, internet), as well as legal challenges to abusive price increases or unjustified service interruptions.
Legal action in cases of denied coverage for exams, treatments, or surgeries, including urgent measures to ensure timely access to healthcare.
Claims for compensation in cases of improper credit blacklisting, inaccurate negative reporting, or data privacy breaches.
Legal actions for refunds, replacements, or repairs related to defective goods or improperly rendered services.
Judicial review of consumer agreements containing unlawful, excessive, or one-sided terms.